Browse by Chapter 1: Introduction to Business Communication and Character

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Columbia President's Resignation
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Southwest's Failed Attempt at Humor
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Kroger Is Vague About CEO Departure
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Mattel Communicates Tariff Response
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New AI Copyright Ruling and My Book Guidance
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Analyzing an Argument: Institutional Neutrality for Corporations
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Starbucks Union Example of Persuasive Communication
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Helping Someone Whose Parent Is Overly Involved
McKinsey's Admission in a Settlement Statement
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Communication Implications of "Love Is Blind" Ruling
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Bluesky and, Once Again, "Safety Is Extremely Important"
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Airbnb Criticized for "Touristification"
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Universities Quiet After Election but Criticized
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The Elephant/Donkey in the Room
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How Presidential Candidates Are Using TikTok
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New System for "Gate Lice"
McDonald's President Reassures Us After E. Coli Outbreak
McDonald's President Reassures Us After E. Coli Outbreak
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Comms About the Internet Archive Breach
Diet Mountain Dew Debate Ad Skirts Politics
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Is Print Back? The J.Crew Catalog Is.
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Poppi Soda's Prebiotic Claims
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New Starbucks CEO's Offer Letter, With Big Perks
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GLAAD and Crisis Management
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Crisis Comms Around Food Bank's Meth Candy
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Proposed New Rules on Political Robocalls and Texts
Google Pulls Gemini Ad
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Ingrid Andress's Apology
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AI Tools Help (a Lot) During Interviews
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Harvard's New Stance
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Arguments About the Noncompete Clause