The Equal Employment Opportunity Commission (EEOC) has published a draft notice to help employees to understand their rights. Employers that offer wellness programs are expected to communicate a new law that requires them to collect certain information about employees; however, they must still comply with the Americans with Disabilities Act.
The notice is long and, in my opinion, confusing. The EEOC could use principles of business communication, such as including "you" to make it more readable and conversational. Also, this is an opportunity for employers to promote their wellness programs, and this notice does little. Although it says the program is voluntary, it doesn't include how employees will benefit. Yes, the focus is on the information collection, but most employees will care more about the program itself.
The EEOC includes an FAQ for employers that explains how the notice could be distributed.
- What business writing principles are used in the notice? What other principles would improve the message?
- Would another format work better for the notice? How about an FAQ for employees? What are the advantages and downsides of this type of message?