After criticism that Twitter needs to do more to prevent ISIS from recruiting and spreading hate, the company has updated its site rules. ISIS managed more than 46,000 Twitter accounts between September and December of 2014. Twitter rules are categorized as Content Boundaries and Use of Twitter, Abusive Behavior, and Spam.
According to Reuters, Twitter "previously used a more generic warning that banned users from threatening or promoting 'violence against others.'" The new rules should make reporting and blocking new accounts easier. Under the subheading "Hateful Conduct," the rules specify,
"You may not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability or disease."
In a blog post describing the change, Megan Cristina, Twitter's director of trust and safety, writes, "Keeping users safe requires a comprehensive and balanced approach where everyone plays a role." Cristina also explains, "We believe that protection from abuse and harassment is a vital part of empowering people to freely express themselves on Twitter."
- Read Cristina's blog post. How well does she describe the change and Twitter's ongoing commitment?
- Is the company doing enough? How much responsibility should Twitter have for "hateful conduct" on its site?