Excessive Kissing on Southwest Flight?

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#BoycottSouthwest Airlines is trending because of an in-flight kissing incident. Leisha Hailey, an actress on the TV show The L Word, and her partner, musician Camila Grey, were asked to deplane after kissing on board. Hailey tweeted about the incident:

"I have been discriminated against by @SouthwestAir. Flt. attendant said that it was a ‘family' airline and kissing was not ok."

"This is an outrage. I demand a public apology by @SouthwestAir and a refund. Hate is not a family value. I will never fly this airline."

Proud of their LGBT-friendly policies, Southwest posted this statement:

Southwest Kissing

Update: Southwest has issued a second statement, explaining that the passengers were removed from the plane because of profanity, not kissing.

Discussion Starters:

  • After reading about this incident, would you boycott Southwest? Why or why not? What other information would you want to know before making a decision?
  • How do you assess Southwest's response to the situation? What did they do well, and what, if anything, could they have done differently?