Videos by Chapter

On these pages, you'll find several videos suggested for each chapter. Many of these are related to concepts or stories discussed in the book. Of course, additional videos are included in news stories posted each week.

I welcome suggestions for new videos and would appreciate knowing about any broken links. If you find these useful, I would like to hear how you're using them in your class. You may email me at anewman[at]

Chapter 1: Understanding Business Communication

Chapter 2: Intercultural and Team Communication

Chapter 3: Interpersonal Communication Skills

Chapter 4: The Writing Process

Chapter 5: Improving Your Writing Style

Chapter 6: Neutral and Positive Messages

Chapter 7: Persuasive Messages

Chapter 8: Bad-News Messages

Chapter 9: Planning the Report and Managing Data

Chapter 10: Writing the Report

Chapter 11: Oral Presentations

Chapter 12: Employment Communication